Area Collection Coordinator - Lampung & Babel

Join Indomobil Finance, a leading financial services provider in Indonesia, as an Area Collection Coordinator for the Lampung and Babel regions. In this pivotal role, you will oversee collection activities, ensuring efficient recovery processes while maintaining high customer satisfaction. Based in Bandar Lampung, you will be responsible for managing a team of collection agents, setting targets, and implementing strategies to improve collection performance.

Indomobil Finance is committed to innovation and excellence, offering competitive salaries and a supportive work environment. This is your opportunity to make a significant impact in the financial services industry, with growth potential and a chance to develop your leadership skills.

📋 Tanggung Jawab Pekerjaan

• Oversee collection activities in Lampung and Babel regions.
• Manage a team of collection agents, providing training and support.
• Set and monitor collection targets, ensuring they are met or exceeded.
• Implement strategies to improve collection performance and efficiency.
• Maintain high customer satisfaction by ensuring timely and professional communication.
• Monitor and report on collection metrics and performance.
• Collaborate with other departments to resolve collection issues.
• Ensure compliance with company policies and regulations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 3 years of experience in collection or related roles.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Knowledge of financial services and collections processes.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving and analytical skills.

🛠️ Keahlian

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